If Google Chrome or other apps/browsers are crashing after installing the KB5034129 update, you can try removing the .exe file from the registry to fix the broken apps.

KB5034129 for Windows Server 2022 is a mandatory Patch Tuesday 2024 update that breaks Microsoft Edge, Chrome and Firefox. Enterprises and individuals report that their browsers and apps like Adobe now open with a blank window. This has been confirmed by Windows Latest in our tests.

Microsoft released the KB5034129 update for Windows 10-based Windows Server 2022 on January 9 with several improvements. This includes fixes for issues that affect InTune or hybrid joined devices. It also fixed a bug where Microsoft Excel stops responding when you try to share an Excel sheet as a PDF in Outlook.

KB5034129 is a mandatory update, and most of the companies have rushed to install it as it fixes the Wi-Fi adapter issues. However, many people told us the Windows Server 2022 update causes browsers like Microsoft Edge, Google Chrome, and Mozilla’s Firefox to open with a blank white page.

KB5034129 crashes Google Chrome with white screen

In one example, a user explained that Edge consumed about 50% of CPU usage with 12 Edge processes and 8-10 Windows error reporting processes running. This issue also led to disk space filling up, but it only affected some of their terminal servers.

Following the update, Chrome would open to a blank screen, and logging indicated a GPU load failure. Attempts to fix the issue, including updating VMWare Tools, trying the latest Chrome Beta, and reinstalling Chrome, were unsuccessful. The only solution was to remove the problematic update.

According to a bug post on Mozilla forums, this bug also affects Firefox.

In our tests, we discovered that removing the registry key “chrome.exe” found at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options resolves the issue.

Or you can open PowerShell and run the following command to delete the .exe:

reg.exe delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\chrome.exe" /f

You can also rename chrome.exe to something like chrome_test.exe, and Chrome will start working again.

These steps do not require a reboot and work in most cases.

Other problems with KB5034129

Additionally, some of our readers are encountering installation issues with KB5034439 and KB5034129

They reported error code 0x80070643 and problems when installing the security patch, even on newly built Server 2022 VMs from the official ISO. These VMs have a standard 200GB virtual HDD with a 573MB recovery partition, indicating that the issue is not related to imaging or a flawed base image.

Windows 10 0x80070643 error with KB5034441

In our tests, we noticed that the issue is experienced when the system detects a recovery partition with low storage. You can fix it by increasing the partition size, or you can use the PowerShell script uploaded to our Discord server’s Windows 10 channel.

Before running the script, you must download and install the Safe OS Dynamic Update from the Microsoft Update Catalog. Once done, run the PowerShell script, which applies the Safe OS update, and patches the installation errors by reconfiguring BitLocker.

About The Author

Mayank Parmar

Mayank Parmar is Windows Latest's owner, Editor-in-Chief and entrepreneur. Mayank has been in tech journalism for over seven years and has written on various topics, but he is mostly known for his well-researched work on Microsoft's Windows. His articles and research works have been referred to by CNN, Business Insiders, Forbes, Fortune, CBS Interactive, Microsoft and many others over the years.